Our replies to your questions : COVID-19 100% cancellation guarantee
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100% COVID19 CANCELLATION GUARANTEE

100% COVID19 CANCELLATION GUARANTEE

 
 
Full refund of your trip up until the day before departure, (refund within maximum 30 days), if your stay is made impossible because of  Covid19 (proof will be requested).
 
Important:
You must communicate to the agency, as soon as you confirm your booking ,  the name and permanent address of all participants in order to activate these cancellation conditions.

 
Note:
- The address (or addresses) of each customers residence at the time of the valid booking.
- If you get sick during your stay, the usual cancellation conditions apply.
- For customers who wish, the amounts already paid may be transferred to a future stay in the winter of 2021-2022.
 
No deferral, just a full refund of all amounts paid in all the following cases:
 
In the case of contamination Covid19 of one of the people to take part in the trip
Government decision restricting travel:
Confinement (national, regional, departmental or communal)
Closing of borders
Flight cancellation because of Covid19
Forced quarantine on return because of Covid19
 
Embargo of certain professions
 
Closure of the resort or the lifts for health reasons


 
 

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